Every enquiry goes to a monitored inbox. To get a useful answer on the first reply, include your order number if you have one, and say what outcome you are after.
Crowned support and orders
| support@usecrowned.com | |
| Phone | (323) 237-820 |
| Hours | [FILL IN: business hours and time zone] |
| Typical response | [FILL IN: realistic response window] |
| Postal address | 251 Little Falls Drive, Wilmington, DE 19808, USA |
What to include when you write to Crowned
- Order questions: order number, the e-mail used at checkout, shipping country.
- Delivery: order number and tracking code. Check shipping first.
- Refunds: order number and reason. Conditions on the refund policy.
- Corrections: the page URL and the specific line you believe is wrong.
- Privacy requests: the request type and the e-mail tied to your data. See the privacy policy.
What Crowned support cannot answer
We cannot tell you why your hair is thinning, whether a product suits your scalp, or whether it interacts with something you were prescribed. Those are questions for a doctor or a dermatologist who can look at you — not for a support inbox.
Medical concerns. Sudden or patchy hair loss, a painful or inflamed scalp, or loss alongside other symptoms are reasons to see a doctor rather than to buy a cosmetic. This inbox is not a clinical service.
Press and partnerships
Press, affiliate and partnership enquiries: support@usecrowned.com. Legal notices: support@usecrowned.com.